Our Story

Florence through local eyes

We believe the best way to know a city is through the people who live it every day.

Why we exist

Florence has been one of the most visited cities in the world for centuries. But most visitors leave having seen only the surface — the famous paintings, the crowded piazzas, the tourist menus.

We started Authentic Experience because we believe Florence deserves better. The city has layers of stories, flavours, and secrets that only a real local can unlock.

Every guide on our platform is state certified, independent, and deeply rooted in the city. They are not performers — they are locals who share their home with genuine warmth.

A quiet Florence piazza, away from the tourist crowds

What we stand for

Three principles that guide everything we do

Authenticity

No scripts, no rehearsed routes. Every experience is shaped by genuine local knowledge and the curiosity of the guest.

Independence

We work exclusively with independent guides — not agencies, not operators. Your money goes directly to the person showing you the city.

Expertise

Every guide is state certified by the Italian Ministry of Tourism. You are in the hands of a true professional who knows Florence inside out.